Frequently Asked Questions
Everything you need to know about your DEWALT footwear experience.
How do I determine the correct size for my DEWALT boots?
Our footwear generally runs true to size. We recommend consulting our comprehensive size guide, which includes measurements in inches and centimeters, to ensure the most accurate fit for your work environment.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the tags are attached and the soles show no signs of outdoor wear to qualify for a full refund.
Are DEWALT boots covered by a warranty?
Yes, all DEWALT footwear is backed by a limited 1-year warranty against manufacturing defects. This covers issues related to materials and workmanship under normal usage conditions.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free ground shipping on all orders over $99. Expedited shipping options are available at checkout for an additional fee.
Are your safety toe boots OSHA and ASTM compliant?
Absolutely. All DEWALT safety-toe footwear is tested to meet or exceed the current ASTM F2413 standards for impact and compression, ensuring maximum protection on the job site.
How should I clean and maintain my leather work boots?
To extend the life of your boots, we recommend cleaning them with a damp cloth to remove dirt and applying a high-quality leather conditioner periodically to prevent the material from drying or cracking.