Returns & Exchanges

We stand behind the quality of DEWALT Footwear and offer a 30-day return policy for items in original, unworn condition. If your boots don't meet the demands of your job, we are committed to making it right with a seamless exchange or refund process.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Prepaid Label

    Once authorized, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.

  • 3.
    Pack Securely

    Place the footwear in its original branded box and pack it inside a sturdy shipping carton to prevent damage during transit.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.