Returns & Exchanges
We stand behind the quality of DEWALT Footwear and offer a 30-day return policy for items in original, unworn condition. If your boots don't meet the demands of your job, we are committed to making it right with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Prepaid Label
Once authorized, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.
- 3.Pack Securely
Place the footwear in its original branded box and pack it inside a sturdy shipping carton to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.